“Do Not Be a Bystander.”

“Do Not Be a Bystander.”

Howard Schultz, Executive Chairman of Starbucks, wrote that. Our world doesn’t merely need more people to participate. We need participants who can enter the fray and insist that even though we may disagree with each other, we can still become better together.

Managerial Courage Not Required

Managerial Courage Not Required

As companies push their managers to provide quicker and more relevant feedback, it’s worth considering that one approach to addressing the performance of others requires tremendous courage, while another entails little courage at all.