You can have…

  • …highly engaged employees who are also incapable of collaborating with peers.
  • …great relationships with the customers without selling anything to them.
  • …a strong speak-up culture where people say things to be heard rather than things that add value.
  • …air-tight alignment that delivers something the customer doesn’t want.
  • …psychological safety that reduces the conflict needed to innovate.

Unnecessary barriers are built when what’s being measured becomes bigger than the reason why the organization exists. There’s a difference between being data-driven and data-intelligent.

What’s your team’s objective: Driving greater value or getting good scores?

Activate Your Greatness.

Activate Your Greatness.

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