WHAT APPEARS TO BE

What are you going to dress up as this Halloween?

This week look for colleagues dressed as vampires, sucking the blood from their organization. They do this by stalking those who have what they want and biting them in the back. And look for zombies, the walking dead. These folks sit through meetings while in a coma and then complain about how “dead” their organization is. And keep an eye out for witches and wizards. They cast a spell on others with their caustic focus leaving others in a trance.

WHAT MIGHT BE

Some companies use the “Halloween Model” in their approach to business the entire year. Boorish and destructive behaviors are so commonplace that people don’t even have to wear their costumes. No mask is needed as low-road behaviors simply evoke low-road reactions.

Then, at this time of year, such companies peer into their candy bag to see what sort of treats the customer has provided- fearing all the while that they’ll discover a nasty trick. Like the dates etched in an old tombstone, the numbers tell the story: the customer is going elsewhere.

WHAT CAN BE

So this Halloween let’s dress up as a Superhero. No bulging muscles are needed. No cape or mask. Just these three props:

  1. A heart strong enough to model the behavior you want to see in others.
  2. The strength to pause when tempted by anger or frustration and choose a healthier way.
  3. The vision to see what’s possible.

How haunted is your house? Never fear, a superhero (YOU) is here.

What is the difference between what “might be” and what “can be”?  You decide.

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