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Complaining about the decisions made by a colleague in another part of the business…is like criticizing the umpire for not calling a strike while sitting 325 feet away from home plate in the left field bleachers.

Distance and angles distort reality. Biases and beliefs re-define reality so we can see what we want to see.

None of us are negligent for thinking “that person” in a distant part of the business is making bad decisions. We become negligent when we act out of destructive beliefs or distorted realities.

Enterprise Thinking: 3 Traits

Employees in seamless organizations (where colleagues are aligned cross-functionally) know their beliefs about “those people” in other functions are at best incomplete—or are likely inaccurate.

Colleagues with this wisdom:

  • See their own division, unit or function as one part of a whole, rather than the center of the universe.
  • Grant trust to others, stay curious, seek to understand, assume innocence and advocate rather than discriminate.
  • Understand that strategy execution is a social process requiring humanly connected colleagues doing meaningful work together.

A good reminder: Who is the hero in the stories your team tells? If your team is always right or always the victim…it’s likely your version of reality is distorted.

BUILD THRIVING, SEAMLESS ORGANIZATIONS

BUILD THRIVING, SEAMLESS ORGANIZATIONS

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