by Craig W. Ross | Feb 16, 2016 | Blog Posts, Leadership, Team Effectiveness
We start the meeting by defining the problem, because time is wasted if symptoms are addressed rather than the real issue. And, while that clarity is critical, unwittingly a problem trap is set for the team. What often ensues is a near endless discussion about...
by Craig W. Ross | Mar 24, 2014 | Videos
Developing People and Building Partnerships (3:00) Craig Ross, Verus Global CEO, shares an approach for focusing on problems vs. solutions – and developing people and building stronger partnerships as you move the team forward....
by Craig W. Ross | Jan 14, 2014 | Videos
Using the Energy Map to Your Advantage (3:09) Craig Ross shares the story of one leader who used the Energy Map to serve his organization to address: What went wrong; The current status of the relationship with the customer; Proposed solutions and action plan for...
by Craig W. Ross | Jan 14, 2014 | Videos
Using the Energy Map to Tackle Challenges (2:27) Craig Ross, Verus Global CEO, shares how to strategically leverage the Energy Map(SM) in difficult situations, so you can process information and eventually shift to...
by Craig W. Ross | Sep 25, 2012 | Blog Posts
Millions are following Caine’s Arcade – and with good reason: It inspires. The movement generated by the original video is now being celebrated with “Chapter Two,” one year later. (If you don’t have 8 minutes to spare at work, it’s worth watching at home.) The...
