4 Comments

1. 

   Rich Crawford on February 17, 2012 at 3:32 am

   Really excited about the modifications. I see that the voice of the customer/partner is being integrated into the new approaches. I love the fact that VG is “building” on the wonderful foundations already established versus trying to “fix” something that isn’t broken. The VG team is modeling for all of us. Thanks for the leadership. VGTV is an awesome communication approach, I’m calling my local cable company to see when it will be available.

2. 

   Craig Ross on February 17, 2012 at 3:43 pm

   Thank you, Rich! You’re an inspiration to thousands. And your vision for what’s possible urges all of us to consider: Where and how can we become even better? All the best ahead –
   Craig

3. 

   Laura Drury on February 21, 2012 at 12:16 am

   So on target!! I love the innovations and am so excited to see the even greater impact that VG will be making as they are rolled out. “Best ever” is something everyone can relate to and measuring the impact is so critical to tying the results of these programs back to the business goals. It is imperitive to have the ongoing tools to ensure continuous improvement, and you’ve addressed that as well. My hat is off to the entire VG team!

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     Craig Ross on February 22, 2012 at 4:04 am

     Thank you, Laura – your passion for continuous improvement – especially continuous PEOPLE improvement – inspires us. Thanks for living the vision! All the best – Craig