Craig Ross, Verus Global CEO, shares two key insights for addressing unacceptable behaviors or performance: 1) What to address and 2) How to Say it.
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Powerful. Very specific approach, easy to remember and applicable in so many “managerial opportunities” as we’ll as life situations. Also, I really appreciate the challenge presented at the end. It resonated and had me making a list of my own personal opportunities. Looking forward tot the improvement ahead.