2. Never negotiate with an employee unwilling or unable to model organizational values. (Values are valuable for a reason.) Just as compliance with regulations or quality are not negotiable, it is not okay for an employee to deviate from the organization’s most cherished principles.
3. Collaborative leaders know when not to collaborate. Collaboration is an interaction that aligns participants through the act of creating new knowledge. Cooperation and coordination are different types of human interactions. Collaborate selectively.
4. Culture rises to the level of the team member with the greatest technical skills. If your most talented or “successful” employee is a jerk, their actions become the acceptable standard from which colleagues will hesitate to deviate.
5. Never rationalize your own poor behavior. Yes, you are under pressure beyond what those around you can imagine. But if you make excuses for your own poor behavior, those same people will choose not to follow you.
Lead unconditionally.
