by Craig W. Ross | May 30, 2017 | Blog Posts, Team Effectiveness
Big question: If the plan goes wrong, how confident are you that your team will adapt and still succeed? A customer cancels their order, your key supplier delays shipment … when these and other challenges occur, can your team still prevail? There are seven steps every successful team takes…
by Craig W. Ross | May 23, 2017 | Blog Posts, Team Effectiveness
“The answer was right in front of us the entire time.” It may feel that way suddenly, but of course, it wasn’t. Not until your team answers three critical questions…
by Craig W. Ross | Nov 1, 2016 | Blog Posts, Leadership, Tools
You’re too loud. He’s too meek. She doesn’t understand. You don’t have enough experience. She’s too forceful. He’s inauthentic. You’re too American. You’re too European. (You’re too… where are you from?) He’s too pragmatic. She’s not a realist....
by Craig W. Ross | Oct 25, 2016 | Blog Posts, Leadership
The doorbell rang. As the woman opened the door a character dressed as fear yelled “Boo! I represent all the things that freak you out about our future. Give me a treat or you’ll be in big danger!” “Oh, what a scary costume,” the woman said, pretending to tremble....
by Craig W. Ross | Oct 18, 2016 | Blog Posts, Communication, Leadership, Tools
“One team” means we’re on the same team. This seems obvious, yet too often we observe teams that forget. Consequently, they quickly slide into abysmal levels of productivity. The primary symptom or indicator that a team is at risk of such dysfunction manifests...
