by Craig W. Ross | Oct 18, 2016 | Blog Posts, Communication, Leadership, Tools
“One team” means we’re on the same team. This seems obvious, yet too often we observe teams that forget. Consequently, they quickly slide into abysmal levels of productivity. The primary symptom or indicator that a team is at risk of such dysfunction manifests...
by Craig W. Ross | Apr 12, 2016 | Behavior Change, Blog Posts, Communication, Culture, Leadership
Beware the masquerade: “We won’t take action until we’re strategically aligned.” Translation: “We won’t act until we all agree on the plan.” Have pity for the leader who wants everyone to concur. Their plight is understandable: We’re humans and agreement feels good....
by Craig W. Ross | Jan 12, 2016 | Blog Posts, Communication, Leadership
Your team has the plans set for 2016. If you’re the average leader, you now insert the rah-rah, “you can do it!” motivational speech. Which, of course, will resonate with a small population (the same group as the year before), leave another group skeptical, and still...
by Craig W. Ross | Sep 22, 2015 | Behavior Change, Blog Posts, Communication, Leadership, Talent Development
Volkswagen is in trouble. How much trouble, and the cost of their digressions, is yet to be quantified. CEO of the Volkswagen Group of America said, “…we totally screwed up.” This is worth noting. The force of cynicism opposes such an act. Taking responsibility,...
by Craig W. Ross | Sep 8, 2015 | Blog Posts, Communication, Culture, Leadership
You trust her. But she trusts him. He trusts somebody else. You just can’t win. (Thank you for the words, J. Geils Band.) Too many teams operate with the illusion they can improve performance while maintaining current levels of trust among team members. This idea is...
by Craig W. Ross | Aug 4, 2015 | Blog Posts, Communication, Leadership, Talent Development, Team Effectiveness
“One team” means we’re on the same team. This seems obvious, yet too often we observe teams that forget. Consequently, they quickly slide into abysmal levels of productivity. The primary symptom or indicator that a team is at risk of such dysfunction manifests...
